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Home / Privacy Policy

Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  • information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including name, e-mail address, postal address and phone number);
  • information that you provide to us for the purpose of subscribing to our e-mail newsletter.
Cookies

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which could be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most web browsers allow you to refuse to accept cookies. The AboutCookies.org website contains comprehensive information on how to do this on a wide variety of browsers. Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one.

Third party cookies

To support the content on our website, we sometimes embed video content from YouTube. As a result, when you visit a page with embedded content from, for example YouTube, you may be presented with cookies from this website. We do not control the dissemination of these cookies. You should check YouTube for more information about the cookies used.

The silkoilofmorocco.co.uk website also contains Facebook ‘Like’ buttons to enable visitors to the site to easily indicate products and content they ‘Like’. Facebook may set a cookie when you are logged in to their service. We do not control the dissemination of these cookies. You can find out more information about the cookies that Facebook uses in the Facebook Privacy Policy.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • improve your browsing experience by personalising the website;
  • send to you goods purchased via the website;
  • send invoices to you, and collect payments from you;
  • send you email notifications which you have specifically requested;
  • send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email (you can inform us at any time if you no longer require marketing communications to be sent to you by emailing us at info@silkoilofmorocco.co.uk).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you.

You may instruct us not to process your personal data for marketing purposes by email to info@silkoilofmorocco.co.uk at any time (in practice, you will usually expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

Third party websites

The website may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@silkoilofmorocco.co.uk or by post to:

SILK OIL OF MOROCCO UK LTD
Unit 5, Neads Court,
Knowles Road
Clevedon
North Somerset
BS21 7SY
United Kingdom

Alternatively you can contact us by telephone on 01275 870696.