Home / Returns Policy

Returns Policy

All goods must be check thoroughly.

All damages, errors or omissions must be notified to our office within 48 hours of receipt of goods.

All damaged/faulty goods will be replaced or a full credit issued (less shipping costs).

Credits will be applied against any future purchases after damaged/faulty goods are received by us.

No refunds will be given.

All products must be returned in original packaging.

Used product will not be replaced unless cause is through faulty manufacturing.

Goods remain the property of Silk Oil of Morocco UK Ltd until invoice is paid in full.

We DO NOT endorse the sale of our products on eBay.


Silk Oil of Morocco UK Ltd. Registered in England.

Reg No. 8333518.

VAT Reg No: 155 7738 75.

A list of the Directors are available on request.